Toggle High Contrast Toggle Large Font Size
Prev Next

Systems Speaker Series

January 18, 2022

The Board’s systems speaker series is an ongoing effort to help educate the public about Social Security’s IT modernization.


January 27, 2022 – IT Acquisition

On Thursday, January 27, from 10 to 11:30 am, the Board will continue its systems speaker series with its sixth session, which will focus on the federal IT acquisition process and its implications for Social Security’s IT modernization and cybersecurity efforts.

Register for the Session on Zoom for Government 

  • Laura StantonAssistant Commissioner, Office of Information Technology Category (ITC), Federal Acquisition Service (FAS), GSA
  • Bill Zielinski, Chief Information Officer (CIO), City of Dallas

November 19, 2021 – Cybersecurity

On Friday, November 19, the Social Security Advisory Board held its fifth systems speaker series session on cybersecurity. Two briefings covered federal cybersecurity initiatives and lessons learned from the public and private sectors.  

  • Dave PownerExecutive Director, Center for Data-Driven Policy, and DirectorStrategic Engagement and Partnerships, MITRE Corporation
  • Jim Richberg, Public Sector Field CISO and Vice PresidentInformation Security, Fortinet

Customer Experience

July 30, 2021 – Customer Experience

On Friday, July 30, the Board held its fourth systems speaker series event on customer experience as a driver for modernizing IT. This session focused on how the Department of Veterans Affairs improved the veteran experience by collecting, capturing, and analyzing data and identifying pain points through human-centered design.

  • Barbara C. Morton, Deputy Chief Veterans Experience Officer, Veterans Experience Office, Department of Veterans Affairs

Customer Experience

May 21, 2021 – Modernizing Legacy IT Systems

On Friday, May 21, the Board hosted its third systems speaker series event on how federal CIOs use IT modernization efforts to advance agency missions.

  • Kevin C. Walsh, Director of Information Technology and Cybersecurity, Government Accountability Office
  • Robert Klopp, Owner/Principal, Skyland Digital Services; former Deputy Commissioner for Systems and Chief Information Officer, SSA

Modernizing Legacy IT Systems

March 26, 2021 – Digital Identity

On Friday, March 25, the Board hosted its second public systems speaker series event on digital identity and authentication. The discussion was on the Federal government’s approach to digital identity as a shared service, including the status of, as well as identity authentication approach currently used by the Social Security Administration.

  • Phil Lam, Executive Director of Identity, General Services Administration
  • Blake Hall, Co-Founder and CEO,

Digital Identity

January 28, 2021 – Historical Overview of Social Security’s IT Systems

On Thursday, January 21, the former Deputy Commissioner of Systems at Social Security provided a historical overview of Social Security’s IT systems.

  • Renny DiPentima, former Deputy Commissioner of Systems, SSA

IT Systems History

Previous Board Work

Report to the Board – IT Systems Expert Panel Report

In December 2020, the Board released an independent expert panel report that reviewed Social Security’s efforts to modernize its IT. The panel made recommendations in four key areas: operating model, governance infrastructure, IT modernization strategy, and customer experience.