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Seal of the Social Security Administration

This website is not Social Security Administration (SSA). We are the Social Security Advisory Board, an independent government agency. We do not have personal Social Security information available to us, at all. Below we have provided detailed information on how you can find what you need from SSA. All links lead to the official SSA website.

 

 

Contacting the Social Security Administration

For the latest information on how COVID-19 has affected SSA operations, click here: https://www.ssa.gov/coronavirus/

  • BY PHONE:
      • Information for callers: https://www.ssa.gov/agency/contact/phone.html
      • You can accomplish a lot over the phone including: checking on the status of a claim, applying for a replacement card, finding a local office, or getting information about Medicare.
      • The automated system is available 24 hours a day. If you would like to speak with a person make sure to call between 7am and 7pm, Monday through Friday only.
      • The Social Security Administration main phone number is 1-800-777-1213. For information on contacting your local field office by phone, see the graphic below (last bullet point under “in person”).
  • IN PERSON:
    • Some transactions require that you appear in person. Prior to going, we highly recommend you check to find your local Social Security Office.
    • To find the nearest  Office based on your zip code, check SSA’s office locator: https://secure.ssa.gov/ICON/main.jsp
    • You can call in advance and make an appointment. Time slot availability may take days or weeks. If you are appearing without an appointment, we recommend getting to the office as early as possible.
    • To reach a local field office by phone, find the number in the information provided by the office locator. Click on the “+” sign next to “Show Additional Office Information” to reveal a message from SSA and the included office number in the location circled in red in the image below.

 

Protecting yourself against scams and fraud

  • If you believe you have been the victim of an impersonation scam over the phone, computer or by mail, please contact SSA’s Office of the Inspector General.
  • Click here for additional information on how to recognize a scam and how to officially report it to government agencies. Reporting attempted scams helps the authorities identify the perpetrators and prevent others from being victimized.