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Federal Register Comment on Equitably Improving Service to Underserved Populations

July 6, 2021

The Board submitted the following public comment in response to the Office of Management and Budget’s (OMB) request for information on “Methods and Leading Practices for Advancing Equity and Support for Underserved Communities through Government.” OMB will use the submissions as it helps agencies implement Executive Order 13985. Per the order, the Social Security Administration (SSA) must assess whether its programs equitably serve all eligible people, particularly those historically underserved. The Board’s response encourages OMB and SSA to use evidence and engage stakeholders to inform decisions aimed at reducing public burden, citing past work where the Board found bipartisan agreement.

This comment is part of series of work by the Board on the quality and accessibility of Social Security’s service to the public. To view the other work in this series, visit the Series Preface page.