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New SSAB Paper Summarizes its IT Systems Speaker Series

December 22, 2022

Washington, DC – Today, the Social Security Advisory Board (“Board”) released a paper summarizing its speaker series on IT systems modernization. Between January 2021 and February 2022, the Board hosted expert speakers in an ongoing effort to help educate the Board and the public about Social Security’s IT modernization efforts. Experts presented on:

  1. The History of SSA’s IT Systems Development (January 2021)
  2. Digital Identity (March 2021)
  3. Legacy Systems Modernization (May 2021)
  4. Customer Experience (July 2021)
  5. Cybersecurity (November 2021)
  6. IT Acquisition (January 2022)
  7. Systems Security and Usability (February 2022).

The Board’s speaker series and independent IT Systems Expert Panel included a wide sampling of interdisciplinary and institutional expertise. They have been extremely helpful in understanding federal IT modernization initiatives, particularly efforts underway at SSA. The paper identifies key themes and provides information presented during the speaker series. Following summaries of each session, the paper highlights examples of presentation material related to recommendations in the IT Systems Expert Panel’s final report.

The Board thanks all speakers who presented, including Renny DiPentima (SSA, retired), Alan Balutis (Cisco, retired), Phil Lam (GSA), Blake Hall (, Kevin Walsh (GAO), Robert Klopp (Skyland Digital Services), Barbara Morton (VA), Dave Powner (MITRE), Jim Richberg (Fortinet), Laura Stanton (GSA), Bill Zielinski (City of Dallas), and Lorrie Faith Cranor (Carnegie Mellon University). For the complete speaker series video presentations and supporting materials, visit the Board’s systems speaker series webpage.


The Board’s mission is to advise the President, Congress, and Commissioner of Social Security on the Social Security and Supplemental Security Income programs. The Board is comprised of Presidential and Congressional appointees with professional staff.