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SSAB to Host Experts on Researching and Evaluating Equitable Access to Social Security Programs

May 12, 2022

Washington, DC – On Friday, May 20, from 1 to 2:30 pm ET, the Social Security Advisory Board will host a public session with Professors Pamela Herd and Sebastian Jilke on how research about people’s experience with Social Security can improve government services, particularly for people who encounter barriers to access.

View the Recording Here

As Social Security begins implementing its equity plan and research agenda, Herd and Jilke will discuss:

  • The implications of administrative-survey data linkages
  • Administrative burdens people experience accessing Supplemental Security Income (SSI)
  • Applying and testing behavioral insights around mailer and third-party outreach

Herd is a Professor at Georgetown University’s McCourt School of Public Policy and co-author of the acclaimed book: Administrative Burden. Herd’s research focuses on health, aging, and policy.



Jilke is an Associate Professor at the McCourt School, where he co-directs the Better Government Lab. Jilke also works with the Office of Evaluation Sciences, where he helps develop and implement RCTs.



The Board is committed to ensuring all sessions are accessible to the public. Public sessions will be recorded with live closed captioning. To request an accommodation, please email The Board can meet requests more effectively if notice is provided at least three business days before the event.

The Board’s mission is to advise the President, Congress, and Commissioner of Social Security on the Social Security and Supplemental Security Income programs. The Board is comprised of Presidential and Congressional appointees with professional staff.