The Board met with TIAA-CREF employees at their Charlotte, North Carolina campus. In the morning, TIAA-CREF executives Catharine McCabe and Christopher Spence provided introductions, opening remarks, and gave a brief historical background on TIAA-CREF as well as the many services the company offers its clients. After that, Morgan Gold and Jack Florea met with the Board to discuss TIAA-CREF’s retirement readiness strategies. After morning presentations, Peter Case, Cathy Ivey-Brady, and Omar Saxton lead the Board through several tours of the TIAA-CREF facility. On Wednesday, the Board visited met with Social Security Administration (SSA) executives at the agency’s Birmingham Social Security Center (BSSC). In the afternoon, the Board met in discussion groups with a cross section of SSA employees.