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SSAB Releases 2020 Annual Report

March 29, 2021

The Board is pleased to announce the release of its annual report, which summarizes the Board’s work during fiscal year 2020 and provides detailed information regarding its accomplishments.

Read the Report

Upon the report’s release, Kim Hildred, Board Chair, said:

“The Board acknowledges the shared challenges this unprecedented year has brought across government and the people it serves. This year’s Annual Report highlights the Board’s efforts to ensure the timely issuance of COVID relief payments and the delivery of vital Social Security services following the closing of field offices to protect the public and their employees. The report also summarizes the Board’s other projects focused on ways to improve Social Security’s disability programs, service delivery, information technology, and representative payee program. This work would not be possible without the critical insights provided by Social Security employees and their state partners, Congressional staff, and numerous researchers and stakeholders. We thank them for their continued service.’

A collage summarizing important agency statistics titled "SSAB FY 2020 by the Numbers." From left to right, the boxes depict: 12 Board Meetings, 7 published works, 96 SSA stakeholder meetings, 81,415 Twitter impressions and 210 new followers, 18 IT Systems Panel meetings with 44 experts, meetings with representatives from SSA management associations and unions in all of SSA's 10 regions and 25 states (Washington, Oregon, California, Nevada, Montana, Wyoming, South Dakota, Minnesota, Iowa, Illinois, Oklahoma, Arkansas, Louisiana, Florida, Tennessee, North Carolina, Virginia, West Virginia, Pennsylvania, Maryland, District of Columbia,  New Jersey, New York, Vermont, New Hampshire), 270 virtual payee forum attendees, and 22 thousand plus website visits


The Board’s mission is to advise the President, Congress, and Commissioner of Social Security on the Social Security and Supplemental Security Income programs. The Board is comprised of Presidential and Congressional appointees with professional staff.