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Announcements from SSA

April 25, 2014

SSA has posted the latest edition of the Social Security Update online at www.socialsecurity.gov/newsletter.

April 23, 2014

You may have read recent news articles related to the Social Security Administration recovering debts from tax refunds under the Treasury Offset Program.  In 2008, there was a change in the law that eliminated the statute of limitations related to the Treasury Offset Program. This change allows Federal agencies to refer debts that are more than 10 years old to the Treasury Offset Program for collection. Our agency takes a number of steps to notify individuals of potential adverse actions before attempting to recover delinquent debts.

To be clear, Social Security does not refer the following to the Treasury Offset Program:

  • Children with overpayments established prior to the age of 18,
  • Debt that previously belonged to a parent or other relative, or
  • Deceased debtors.

I just wanted to let you know that pending a thorough review of our responsibility and discretion under the law to collect these overpayments, our Acting Commissioner, Carolyn W. Colvin, has halted further referrals of debts that are 10 years old and older to the Treasury Offset Program.

If any Social Security or Supplemental Security Income beneficiary believes his or her tax refund has been withheld incorrectly to recover an overpayment under this program, we encourage the individual to request an explanation or seek options to resolve the overpayment.  Inquiries may be directed to our toll-free number, 1-800-772-1213, Monday through Friday between 7:00 a.m. and 7:00 p.m.  People who are deaf or hard of hearing may call our toll-free TTY number, 1-800-325-0778.

You can find Acting Commissioner Colvin’s statement concerning this issue here.

March 19, 2014

SSA has posted the latest edition of the Social Security Update online at www.socialsecurity.gov/newsletter.

March 14, 2014

SSA is pleased to announce the creation of the new Center for Section 504 Compliance.  Section 504 of the Rehabilitation Act of 1973 prohibits discrimination against individuals with disabilities, and requires the Federal Government to provide individuals with meaningful access to government facilities, programs, and services.

Although the provision of accommodations to the public is not new, the Center for 504 Compliance is new to SSA.  Acting Commissioner Carolyn W. Colvin is committed to improving our service to individuals with disabilities.  The Center for Section 504 Compliance will provide guidance to SSA offices to ensure that our customers with disabilities have meaningful access when conducting business with us.

The Center for Section 504 Compliance will have a Toll-Free Number, where individuals may report issues and make suggestions regarding meaningful access.  The toll-free number is 1-844-881-9061.  The business hours will be Monday through Friday from 8:00am - 4:00pm Eastern Time (except federal holidays).